Privacy Policy
Your privacy is paramount to us. Learn how Allied Concrete Products Corporation collects, uses, and protects your personal information in compliance with Philippine and international data privacy laws.
Last Updated: January 2025
Overview
Allied Concrete Products Corporation ("Allied Concrete," "we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or do business with us.
This policy complies with:
- Republic Act No. 10173 - Data Privacy Act of 2012 (Philippines)
- GDPR - General Data Protection Regulation (for EU clients)
- CCPA/CPRA - California Consumer Privacy Act (for California clients)
- National Privacy Commission (NPC) Circulars and regulations
By using our website or services, you consent to the data practices described in this policy.
Personal Information You Provide
We collect information you voluntarily provide when you:
- Request a quote: Name, company name, email address, phone number, project details, delivery address
- Contact us: Name, email, phone, message content, company affiliation
- Place an order: Billing information, shipping address, payment details, purchase history
- Subscribe to updates: Email address, communication preferences
- Apply for employment: Resume, contact information, employment history, references
Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages viewed, time spent, click patterns, referring URLs
- Location Data: General geographic location based on IP address
- Cookies: Session cookies, preference cookies, analytics cookies
Business-to-Business (B2B) Data
For our business clients, we collect:
- Business contact information (names, titles, work emails, work phone numbers)
- Company information (business name, address, tax identification numbers)
- Project specifications and technical requirements
- Purchase orders and contract documentation
- Communication records related to business transactions
We use your personal information for the following legitimate business purposes:
Order Processing & Service Delivery
- Process and fulfill your orders for concrete products
- Arrange delivery and logistics coordination
- Provide customer support and respond to inquiries
- Send order confirmations, invoices, and delivery notifications
Business Operations
- Maintain and improve our website functionality
- Conduct market research and product development
- Generate quotes and proposals
- Manage business relationships and contracts
- Process payments and maintain financial records
Legal & Compliance
- Comply with legal obligations and regulations
- Enforce our terms and conditions
- Protect against fraud and security threats
- Resolve disputes and legal claims
- Maintain quality control and safety standards
Data Minimization: We collect only the personal information that is necessary, adequate, and relevant for the specified purposes.
Under Philippine law and international regulations, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Object
Object to processing of your data for certain purposes.
Right to Data Portability
Request transfer of your data to another service provider.
Right to Withdraw Consent
Withdraw your consent at any time where processing is based on consent.
How to Exercise Your Rights
To exercise any of these rights, please contact our Data Protection Officer:
- Email: [email protected]
- Phone: +63 917 630 0313
- Address: Novaliches, Quezon City, Philippines
We will respond to your request within 15 days as required by the Data Privacy Act of 2012.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Role-based access and authentication systems
- Employee Training: Regular data privacy and security training
- Vendor Management: Due diligence on third-party processors
- Regular Audits: Periodic security assessments and updates
- Incident Response: Established breach notification procedures
Data Breach Notification
In the event of a personal data breach, we will notify the National Privacy Commission and affected individuals within 72 hours of becoming aware of the breach, as required by law. The notification will include the nature of the breach, potential consequences, and measures taken to address it.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Customer Records: 10 years after last transaction (for tax and accounting purposes)
- Quote Requests: 3 years from date of quote
- Website Analytics: 24 months
- Marketing Communications: Until you unsubscribe
- Legal Documents: As required by applicable law
Allied Concrete is based in the Philippines. If you are accessing our services from outside the Philippines, your information may be transferred to, stored, and processed in the Philippines or other countries where we or our service providers operate.
Cross-Border Data Protection
When transferring data internationally, we ensure:
- Compliance with Philippine data export requirements
- Adequate protection measures through contracts and agreements
- Standard Contractual Clauses (SCCs) for EU data subjects
- Verification that recipient countries provide adequate data protection
Regional Compliance
For EU/EEA Residents (GDPR)
If you are in the EU/EEA, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.
For California Residents (CCPA/CPRA)
California residents have specific rights including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.
For Philippine Residents (DPA)
Philippine residents can file complaints with the National Privacy Commission and have rights under Republic Act No. 10173.
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our designated Data Protection Officer:
Data Protection Officer
Allied Concrete Products Corporation
Data Protection Office
Address:
Novaliches, Quezon City
Metro Manila, Philippines
Email: [email protected]
Phone: +63 917 630 0313
Business Hours: Monday - Saturday, 7:00 AM - 5:00 PM (PHT)
Filing a Complaint
If you believe your data privacy rights have been violated, you may file a complaint with:
National Privacy Commission (NPC)
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Philippines
Email: [email protected]
Hotline: (02) 8234-2228
Policy Updates: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.